Dear Anastacia.
I do not know why you are mad at SEP and why you warn others for us. Please tell us were we go wrong :
The complete history as far as we know :
You have ordered with us Friday-evening July 31,
On SUNDAY August 2 at 20:58 , you asked us by mail for a shipment confirmation and tracking code.
On August 3 at 00:36 , we answered : We will send you a trackingnumber after we receive your payment and it is shipped.
On August 3 at 09:17 , we confirmed by mail that the payment was received and we are packing the order, ready transport by DHL (but not shipped yet !!)
On August 4 at 14:43 , you asked again for a trackingnumber
On August 4 at 17:55 , we booked online the shipment and send you by mail the tracking number and made the shipment label. That you can see on
https://www.dhlparcel.de/ wenn you would enter your bar code which was send now to you allready THREE times
On August 5 at 09:59 , you posted a message on the forum, stating that your question about a trackingnumber was not answered ..... We directly send you a PN. WE DID NOT HAVE ANY CLUE THAT YOU AND HIM (from the above mails) ARE THE SAME PERSON
On August 5 at 12:01 , you send us again a message about the trackingnumber ....
On August 5 at 12:08 , you send us again a mail that you have posted a message on the Forum with your complains..
On August 5 at 13:07 , we send you a seperate mail with the barcode. and stating Payment received Aug 3, send Aug 5
WHY DID NOT RECEIVE OUR EMAILS WITH THE BARCODE.
Furthermore, on August 3 we wrote on the forum about DHL "Although DHl gives us directly a barcode and we send this to you, DHL told us that only when the shipment arrives at DHL general warehouse in Germany, you will be able to track the shipment. "
And still you complain ??
Why ?
We ask you please remove all your negative postings or anyway reconsider this.
You are not honest and draw hasty conclusions.
Also, you state that you order is worth € 200, but in fact it is less than € 137,00.
And it is not lost as you will see yourself in a few days when the package arrives.
SEP
https://www.betterinbed.ga - SEPA, Bitcoin, Barzahlung.
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